Online order was easy to complete. Time from order to arrival was prompt. Only complaint was delivery, but I’m guessing that’s Australia post not you. The delivery guy arrived and didn’t even knock. My mum was home she had popped into the house to grab her mask and when she went back out the card was there. It’s very inconvenient to then have to organise a time to go to the business hub to pick the parcel up. Watch was in perfect condition. Thank you.