Warranty Information


Uncle Jack offers a 1 year manufacturer’s warranty. We are pretty understanding when it comes to your purchase and understand that things can go wrong. With that being said, our products are not suitable for wear during sports activities or anything that puts the watch at a higher risk of damage.

What does our manufacturer's warranty include?

Any errors caused by the manufacturing of the watches such as defects will be covered by warranty.

What is not included in the warranty?

  • Our 1 year warranty does not include any damage caused to the watch through everyday use.
    Eg dropping your watch, bumps, wear and tear etc.
  • Our warranty does not include the watch battery.
  • If the watch is engraved this unfortunately is not covered by the warranty.
  • The manufacturer’s warranty also does not include general ‘wear and tear’ to the watch strap.

Water Damage: 

None of our leather watches are covered by warranty if water damage occurs. They are not waterproof. If you're looking for a waterproof watch, check out our Sports Luxe Collection.