FAQ

General

Where are Uncle Jack watches stocked / sold?

Our watches are sold online on this website and through our Amazon USA store.

 Are the watches waterproof?

Each of our watches has a waterproof classification ranging from 3ATM - 10ATM. You will find the classification on each product page. Please find details below:
3ATM - Water resistant. Light splashes are okay eg washing your hands, a little bit of rain.

5ATM - Waterproof. Generally fine to be submerged in water for short periods of time. Not suitable for beach swimming or water sports.

10ATM - Waterproof. Go for gold.


Are the watches covered by warranty?

Yes! The watches have a 1 year manufacturers warranty. Find out more here

How can I look after my straps and bands?

To keep your straps in good condition we recommend:

Avoid the leather strap coming into contact with water and moisture, oils, perfumes or cosmetics as this can deteriorate the lifespan of the leather.

Avoid over-exposure to extreme heat & moisture.

 

Do you provide or sell replacement bands?

Currently we do not provide or sell any replacement bands. However, we do intend to release an interchangeable range in the very near future.